Training Programs

Kaizen Assist! views training and employee development as an important aspect of management responsibility. More often, organizational problems are caused by minor concerns that may easily be rectified with effective training programs.

As the term Kaizen means “continuous improvement”, our consultants will provide customized training programs that will spell out improvement towards efficiency and excellence.

Together with KRMD, Kaizen Assist! will make available training programs – both public seminars and customized onsite training – geared into developing employees’s potential to their maximum capacity that ensures productivity.

In Kaizen, we want people to grow.

For Sales and Marketing

• Sales Management Program
• Effective Negotiating Skills Workshop
• Effective Presentation Strategies Program
• Strategic and Creative Selling Program
• Telemarketing Techniques

For Customer Care

• Customer Service Skills and Attitude Program
• Customer Feedback System
• Internal and External Customer Care
• Handling Customer Complaints
• Quality Service Management
• Service Strategy and Culture Development
• Telephone Communication Skills Program

For Administration & Management

• Effective Time & Stress Management Program
• Excellent Leadership Program
• Problem Solving & Decision Making
• Supervisory Skills Enhancement
• Strategic Approach on Organizational Planning
• Effective Team Building Program

For Employees Development

• Effective Presentation Skills
• Communication Skills Development Program
• Oral & Written Business Communication
• Organizational Communication Skills Development
• Image Enhancement/Personality Development
• Work Attitude & Values Enhancement Program

For Human Resources Development

• Employees’ Benefit Program
• Developing Company Trainers
• Labor Laws Review and Update
• Performance and Rewards Management Administration
• Wage and Salary Management
• Human Resources Planning

Training programs not mentioned will be available upon identification of needs at the “Analysis Phase”. Design and development of identified training needs will be customized to company’s operational requirements and standards.